General

10 articles

​Full Refund If Not Satisfied: 90-Day Happiness Guarantee

When you order from Pique, your complete satisfaction is our highest priority. We understand it can sometimes be difficult to make a purchase if you have not been able to previously sample the te…

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​Superplant Benefits Guide

Find our Superplant Benefits Guide below, it contains more in-depth information on all of the products we currently offer!

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​The product I want is out of stock, can I be notified when it is back?

Absolutely! Simply visit our store and go to the product detail page for the product you are interested in, then click the button on the left hand side and enter your contact information in the pop u…

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Triple Toxin Screening: What It Is, How It's Done, & Who Does It?

Process . Our raw materials and products go through 3 layers of Triple Toxin Screening for Pesticides, Toxic Mold and Heavy Metals. The First screen is conducted on raw materials using a third party…

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How Are Pique Teas Priced?

Most of our teas are about $1.15-2.10 per serving. The reason they may cost more than your regular teabag teas are for the following reasons: 1) We source only the highest-grade organic loose leaf te…

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My Carton Name Is Wrong

We have, on occasion, changed the names of certain teas on their cartons. This doesn't mean we've changed the teas inside of them. We always hope our carton names reflect our teas in the best way pos…

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Why are Pique products more expensive than others in the market?

We’re sorry if our products are not at the most comfortable price point for everyone. Our products are designed with a simple premise: If we can’t produce the absolute ‘best’ version of something, we have no business doing it.

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Unsubscribe From Email List

We're very sorry to see you go. Here's what you need to do: 1. Go to your latest Pique email 2. Scroll to the very bottom 3. Locate in fine print "unsubscribe" 4. Follow through with the final step t…

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My phone calls aren't being received or answered.

Our team doesn't have a customer service phone line so, if you need assistance, please contact us via email at teamakers@piquetea.com. If phone assistance is necessary, we will then be happy to coord…

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Medical Inquiries

We are not medical professionals and thus are not qualified to provide you with any information that might constitute medical advice. Furthermore, as a food company, it would be against FDA regulatio…

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