FAQ
General
Quick Start Guide
Full Refund If Not Satisfied: 90-Day Happiness Guarantee
Triple Toxin Screening: What It Is, How It's Done, & Who Does It?
The product I want is out of stock, can I be notified when it is back?
How Are Pique Teas Priced?
My Carton Name Is Wrong
Why are Pique products more expensive than others in the market?
Unsubscribe From Email List
My phone calls aren't being received or answered.
Medical Inquiries
Ordering
Pique's Return Policy
How do I return an order?
Do you have samples?
Can I exchange my order?
Can I change or cancel my order?
Cancellations and Wrong Address Requests
How To Place Your First Pique Order
What carton sizes do you offer?
Can I swap out flavors in a bundle?
Do you have military discounts?
My Discount Code Doesn't Work
Discounts & Deals
Amazon: Purchases, Policies & FAQs
Can I purchase individual cartons?
Pique Rewards
I redeemed a reward code but now I can't find it. How can I locate this code?
How do I redeem my Pique reward points?
Pique Rewards Refer a Friend Program Details
How to Join our Facebook Healers Circle Group
How do I gather points?
What is Pique Rewards?
Retail
Wholesale Inquiries
Which Pique Teas Do You Sell In Stores?
Are the Fasting Teas carried in stores?
Do you sell Pique in retail stores internationally?
Why can't I find more flavors in store?
Shipping
Shipping Policy
International Shipping – Everything You Need To Know
I Cannot Cancel My Order
My Order Shipped To The Wrong Address
Canadian Shipping
How do I qualify for free shipping?
Do you ship to APO, FPO & DPO addresses?
Subscriptions
How do I update the payment method on my subscription?
How do I apply a discount code to my subscription?
I forgot my password and cannot log in to my account, how do I do that?
I have a subscription but why does your website say I don’t have an account?
How do I cancel my subscription?
How do I skip a shipment?
How do I change the delivery schedule (frequency)?
How do I change the shipment date of my subscription?
How do I create a subscription?
How do I add any product as a subscription?
Tracking
Which carrier do you use to ship my order?
What is the estimated arrival date of my order?
How do I track my order?
What do I do if my order is missing?
What do I do if my order is damaged?
How soon will you ship after I place my order?
Product
B•T Fountain Beauty Electrolyte
Is BTF gluten free?
What are natural flavors? What are they made of? And why do you use them?
B•T Fountain Nutrition Facts
What is Yuzu?
Are all the minerals chelated?
Who should consume B•T Fountain?
What does B•T Fountain mean?
Daily Radiance | Elderberry Liposomal Vitamin C
What is the sodium content?
Is the alcohol made from ethanol?
Why is there alcohol?
Nutritional Information
Where is the Vitamin C from?
Are the liposomes nanosized?
General Information
How much caffeine is in your products?
Cinnamon Herbal Fasting Tea -- Mixing Issues and Sediment
Do you have a sample or variety pack?
What herbal teas do you offer?
Which teas are caffeine-free?
Are All Pique Products & Ingredients Organic & Certified?
Is caffeine bad for you?
I'm reducing my caffeine intake. Which teas should I drink?
Are your products kosher or halal?
Are your products gluten-free?
Are your products non-GMO?
Are your products organic?
Can I mix anything into my tea? Will I still get the health benefits?
How much tea does one sachet make?
How Many Servings Per Carton?
Does it matter what kind of water I use to make your teas?
I Cannot Find The Product I'm Looking For
Why Tea Crystals? What are the health benefits?
How long after the expiration date are your teas good for?
Are there any carbs in your teas?
Will you ever offer new flavors?
How should I store my teas?
Where are your teas sourced? How does this effect their purity?
Can I use hot water for your teas?
Can I use cold water for your teas?
Can I make your teas iced?
Can I make black teas iced?
Will using extremely hot or cold water make your teas less healthy?
Are your teas vegan?
Are there any calories in your teas?
Are your teas keto-friendly?
Are your teas allergen-free?
Do herbal teas have polyphenols?
How do I adjust the taste or flavor of my teas?
Health Benefits of Different Teas
Which Pique Teas Are Fasting Friendly?
Pu'er Tea - Stomach and Digestion Discomfort
Pu’er FAQs: Prebiotics & Probiotics
Ingredients & Nutritional Labels
Sun Goddess Matcha
Matcha Green Fasting Tea
Ginger Green Fasting Tea
Rooibos Vitality Elixir
Hibiscus Beauty Elixir
Ginger Digestion Elixir
White Peony
Breakfast Black
Sacred Lily Oolong
Miss Grey
Jasmine
Japanese Sencha Green Tea
Mint Sencha Green Tea
Will the licorice root in your tea increase my blood pressure?
Pu'er Black Tea
Pu'er Green Tea
Which teas contain mint?
Bergamot Fasting Black Tea
What Does "Natural Flavoring" Mean In Your Ingredient Descriptions?
Are there sugars or artificial sweeteners in your teas?
Production & Packaging
Are Pique teas Sustainably Sourced?
All about our tea
There is something with happening with my Daily Radiance Liposomal Vitamin C!
Can I buy Pique teas in bulk?
Is your packaging recyclable?
How do you maintain your high quality standards?
Wellness
Fasting
"Fasting" Vs. "Fasting Friendly" Teas
What's the difference between your fasting teas and your other teas?
Are all your teas safe for fasting?
What are your fasting teas and how will they help me?
When should I drink each of the fasting teas?
What is intermittent fasting and where can I find more information about it?
Why do your fasting teas cost more?
Fasting Teas are giving me stomach issues - what can I do?
Does adding stevia, sugar, sweetener, milk, creamer or half & half to my tea break my fast?
Gut Health
Which teas are good for gut health?
Will your teas help with constipation?
Do herbal teas have gut health benefits, too?
Gut Health Cheatsheet
Tea 101
Do you have any recipes?
Can I add sugar to my teas?
What are the health benefits of tea?
Negative Health Experience, Side Effects Or Reaction: What To Do
Are your products safe for women who are pregnant or breastfeeding?
Which products are safe and best for children?
How much tea should I drink to experience health benefits?
When should I drink tea?
Is my dry mouth and lips related to tea drinking?
I've just started drinking tea. How much should I drink?
All Categories > Product > General Information
34 articles
Not at this time. However, we guarantee your happiness and provide free returns (with free shipping) for full refunds and no questions asked exchanges. Simply contact us at teamakers@piquetea.com and…
Updated 8 months ago
We offer 4 Herbal Elixirs which contain no caffeine: Rooibos Vitality Elixir. Ginger Digestion Elixir. Hibiscus Beauty Elixir. Mint Herbal Tea. We also carry one Herbal Fasting Tea that is also caffe…
Updated 9 months ago
All of our teas below are naturally caffeine-free: Herbal Elixirs: Rooibos Vitality Elixir. Ginger Digestion Elixir. Hibiscus Beauty Elixir. Mint Herbal Tea. Electric Turmeric. TCM Mushroom Elixirs:…
We're so glad you asked! Tea Crystals are the most Concentrated , Pure , and Easy form of tea on the market. We start with premium, organic tea leaves sourced from family-owned farms and Cold Brew Cr…
Updated 2 years ago
Herbal teas do contain a wide variety of polyphenols in varying amounts. In addition to polyphenols, the reason to drink herbal teas is for functional health support (supported digestion, immunity, r…
There are 3 important factors that affect the taste of your tea: Amount of water. Temperature of water. Type of water. 1. The amount of water used has a strong impact on the strength of your tea! We…
Here is a list of all of our products and their corresponding caffeine levels: Nandaka: 82mg Pu'er Green Tea: 41-61mg Pu'er Black Tea: 58-87mg Sun Goddess Matcha: 54-82mg Matcha Green Fasting Tea: 48…
Updated 6 months ago by Grace Kuhlmann
One way you can tell our Cinnamon Herbal Tea is made with real cinnamon is because real cinnamon actually does not dissolve in water! If you are experiencing mixing issues, please know it is natural…
Updated 7 months ago
With the exception of our Electric Turmeric, Bergamot Fasting, Elderberry Vitamin C and BT Fountain Beauty Electrolyte, all Pique products are certified USDA Organic.
There is no conclusive evidence showing that moderate consumption of caffeine is harmful. In fact, many studies point to the many health benefits of the caffeine found in tea , which has a different…
We offer a variety of naturally caffeine-free elixirs and fasting teas. These include: Rooibos Vitality Elixir. Ginger Digestion Elixir. Hibiscus Beauty Elixir. Mint Herbal Tea. Chaga Energy Elixir.…
Yes, our products are kosher and halal, but they are not yet kosher or halal supervised.
Yes! All of our products are made without gluten. However, they may be processed in a facility that may also process gluten-containing ingredients.
Yes, all of our products are certified non-GMO. (All certified organic products are also non-GMO by definition!)
All of our teas ingredients are USDA Certified Organic. We are currently working on the organic certification of our supplements on the other hand.
Absolutely! Feel free to add lemon, honey, nut or plant "milks" or creamer, cinnamon, nutmeg, collagen peptides or any other natural flavor-enhancers you would like. These will not detract from the h…
Our Fasting Teas and Sun Goddess Matcha sachets are recommended for a 12oz cup of tea. All other tea sachets are suggested for an 8oz serving of tea.
Regular cartons (black, green, white, oolong and herbal teas $11.99-$15.99) contain 14 sachets or cup servings of tea. Specialty cartons (Fasting Teas, TCM Elixirs, Pu'er Teas, Sun Goddess Matcha) co…
For the very best flavor, we recommend using slightly alkaline spring water with a low TDS level (total dissolvable solids) <90 and pH of 8.5. Most bottled water lists TDS and pH on their labels. Sec…
All of our available products are located in our online store on the main page. If you cannot find your products, we recommend making sure you are viewing the entire selection of products by clicking the "All" ta…
Our teas do have an expiration date that is printed on the carton and individual sachets and is generally a year out from purchasing, but our teas do not expire on this date, they do start to deterio…
Nope. All of our teas are free of carbs and suitable for a low-carb lifestyle. You won't find this on the packaging because teas are exempt from nutritional labeling. This is because they contain zer…
You bet! We have a long wish list of teas we'd like to offer as tea crystals, and we are always in the process of developing new products. Please subscribe to our mailing list through our website to…
Our teas can be kept at room temperature. Our sachets are designed to preserve and protect our teas from moisture, extreme temperatures, and environmental contamination. Once a sachet is opened, the…
Our teas are sourced from some of the world's best family-owned, rural tea farms in countries that produce the world's best teas. Regardless of where our teas are sourced, they are all triple (or eve…
Yes, all of our teas can be dissolved in hot (not boiling!) water. We recommend you follow the brewing instructions on the box (ideal is 170F for green and white teas and 180F for black and oolong te…
All our green and most herbal teas teas can indeed be dissolved in cold water, but hot water is required for our black and some herbal teas. We recommend you follow the brewing instructions on the bo…
Yes! While some of our teas dissolve in either cold or hot water, you can easily make any of our hot water soluble only teas into refreshing iced teas! Simply mix a sachet with an ounce or so of hot…
If you'd like to make iced tea with our black teas, we suggest using a small amount (1oz) of hot water to dissolve the Tea Crystals first, then adding cold water and ice. Ideal hot water temperature…
Water that is too hot will destroy polyphenols and other health-promoting compounds in tea (as well as affect its flavor quality). We recommend following the brewing instructions listed on each box (…
Yes! We don't use any animal products in our teas.
Nope. All of our teas are calorie-free. You won't find this on the packaging because teas are exempt from nutritional labeling. This is because they contain zero (or near zero) calories, fat, carbs,…
Yes! All of our teas can be enjoyed on a high-fat, low-carb diet.
Yes, all of our teas are free of the following major allergens: milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, and soy. However, some of our products may be processed in a facilit…