FAQ
General
Superplant Benefits Guide
The product I want is out of stock, can I be notified when it is back?
How Are Pique Teas Priced?
Full Refund If Not Satisfied: 30-Day Happiness Guarantee
My Carton Name Is Wrong
Why are Pique products more expensive than others in the market?
Triple Toxin Screening: What It Is, How It's Done, & Who Does It?
Unsubscribe From Email List
My phone calls aren't being received or answered.
Medical Inquiries
Ordering
How do I return an order?
How do I return my order?
Do you have samples?
Can I change or cancel my order?
Cancellations and Wrong Address Requests
How To Place Your First Pique Order
What carton sizes do you offer?
Can I swap out flavors in a bundle?
Do you have military discounts?
Can I exchange my order?
My Discount Code Doesn't Work
Discounts & Deals
Amazon: Purchases, Policies & FAQs
Can I purchase individual cartons?
Pique Rewards
Pique Rewards Refer a Friend Program Details
How to Join our Facebook Healers Circle Group
How do I gather points?
What is Pique Rewards?
Retail
Which Pique Teas Do You Sell In Stores?
Wholesale Inquiries
Are the Fasting Teas carried in stores?
Do you sell Pique in retail stores internationally?
Why can't I find more flavors in store?
Shipping
International Shipping – Everything You Need To Know
I Cannot Cancel My Order
My Order Shipped To The Wrong Address
Canadian Shipping
Shipping Policy
How do I qualify for free shipping?
Do you ship to APO, FPO & DPO addresses?
Subscriptions
How do I apply a discount code to my subscription?
How do I update the payment method on my subscription?
I forgot my password and cannot log in to my account, how do I do that?
I have a subscription but why does your website say I don’t have an account?
How do I cancel my subscription?
How do I skip a shipment?
How do I change the delivery schedule (frequency)?
How do I change the shipment date of my subscription?
How do I create a subscription?
How do I add any product as a subscription?
Tracking
Product
B•T Fountain Beauty Electrolyte
Is BTF gluten free?
What are natural flavors? What are they made of? And why do you use them?
B•T Fountain Nutrition Facts
What is Yuzu?
Are all the minerals chelated?
Who should consume B•T Fountain?
What does B•T Fountain mean?
Daily Radiance | Elderberry Liposomal Vitamin C
What is the sodium content?
Is the alcohol made from ethanol?
Why is there alcohol?
Nutritional Information
Where is the Vitamin C from?
Are the liposomes nanosized?
General Information
Cinnamon Herbal Fasting Tea -- Mixing Issues and Sediment
Which teas are caffeine-free?
What herbal teas do you offer?
Are All Pique Products & Ingredients Organic & Certified?
Is caffeine bad for you?
I'm reducing my caffeine intake. Which teas should I drink?
Are your products kosher or halal?
Are your products gluten-free?
Are your products non-GMO?
Are your products organic?
Can I mix anything into my tea? Will I still get the health benefits?
Cinnamon Herbal Fasting Will Not Mix
How much tea does one sachet make?
How Many Servings Per Carton?
Does it matter what kind of water I use to make your teas?
Do you have a sample or variety pack?
I Cannot Find The Product I'm Looking For
Why Tea Crystals? What are the health benefits?
How long after the expiration date are your teas good for?
Why and how is your Electric Turmeric fermented?
Are there any carbs in your teas?
Will you ever offer new flavors?
How should I store my teas?
Where are your teas sourced? How does this effect their purity?
Can I use hot water for your teas?
Can I use cold water for your teas?
Can I make your teas iced?
Can I make black teas iced?
Will using extremely hot or cold water make your teas less healthy?
Are your teas vegan?
Are there any calories in your teas?
Are your teas keto-friendly?
Are your teas allergen-free?
Why is the Electric Turmeric Tea not certified organic?
Do herbal teas have polyphenols?
How do I adjust the taste or flavor of my teas?
Health Benefits of Different Teas
Pu'er Tea - Stomach and Digestion Discomfort
Which Pique Teas Are Fasting Friendly?
Pu’er FAQs: Prebiotics & Probiotics
Ingredients & Nutritional Labels
Sun Goddess Matcha
Matcha Green Fasting Tea
Ginger Green Fasting Tea
Rooibos Vitality Elixir
Hibiscus Beauty Elixir
Ginger Digestion Elixir
White Peony
Breakfast Black
Sacred Lily Oolong
Miss Grey
Jasmine
Japanese Sencha Green Tea
Mint Sencha Green Tea
Will the licorice root in your tea increase my blood pressure?
Pu'er Black Tea
Pu'er Green Tea
Which teas contain mint?
Bergamot Fasting Black Tea
Electric Turmeric
What Does "Natural Flavoring" Mean In Your Ingredient Descriptions?
Are there sugars or artificial sweeteners in your teas?
Production & Packaging
Wellness
Fasting
What's the difference between your fasting teas and your other teas?
What are your fasting teas and how will they help me?
When should I drink each of the fasting teas?
What is intermittent fasting and where can I find more information about it?
Why do your fasting teas cost more?
"Fasting" Vs. "Fasting Friendly" Teas
Are all your teas safe for fasting?
Fasting Teas are giving me stomach issues - what can I do?
Does adding stevia, sugar, sweetener, milk, creamer or half & half to my tea break my fast?
Gut Health
Which teas are good for gut health?
Will your teas help with constipation?
Do herbal teas have gut health benefits, too?
Gut Health Cheatsheet
Tea 101
Do you have any recipes?
Can I add sugar to my teas?
What are the health benefits of tea?
Negative Health Experience, Side Effects Or Reaction: What To Do
Are your products safe for women who are pregnant or breastfeeding?
Which products are safe and best for children?
How much tea should I drink to experience health benefits?
When should I drink tea?
Is my dry mouth and lips related to tea drinking?
I've just started drinking tea. How much should I drink?
All Categories > FAQ > General > The product I want is out of stock, can I be notified when it is back?
Absolutely! Simply visit our store and go to the product detail page for the product you are interested in, then click the button on the left hand side and enter your contact information in the pop up window. You'll be emailed just as soon as it's back on our shelves!
Having trouble with this? Email us at care@piquelife.com and let us know what tea waitlist you'd like to be added to!
