How do I update the payment method on my subscription?
- Log in to your subscription manager account. You can access this through our confirmation emails, or by logging into your account on our website and clicking SUBSCRIPTIONS.
- Click on “Edit Payment Method."
- Enter your card details in the popup.
- Click "Save changes". Tick Update all of my subscriptions to use this payment method if you have multiple subscriptions.
You're all set!
NOTES:
- Please make sure to update your payment method before your subscription’s processing date.
- Pique orders are processed early in the morning, so if the payment method on your account is not updated before the processing date, your order will be charged using the previous payment method on file.
- Changes made on the same day may not apply if the order has already been processed.
- We send reminder emails 3 days before your processing date with direct links to manage your subscriptions, giving you time to review or update your payment details in advance.
- If your order has already been processed, please contact us at care@piquelife.com. While we’ll do our best to assist, please note that we cannot guarantee stopping an order once it’s been processed, as Pique orders are charged and shipped out quickly.
- For all other questions, please message us at care@piquelife.com.
